About TechAI Media

TechAI Media is a learning platform focused on practical IT support and networking skills – built for people preparing for IT support roles, certifications, or simply wanting to strengthen their fundamentals.

Our content covers core IT support concepts – networking fundamentals (TCP/IP, DNS, DHCP, OSI model), Active Directory basics, and troubleshooting guides for Windows, macOS, and Linux – written in plain language with real-world scenarios.

Our Approach

Every topic is explained the way it comes up in real support tickets and interviews – not just theory. Each knowledge base article includes practical examples, common commands, and interview-style talking points.

Topics Covered

• Networking fundamentals (TCP/IP, DNS, DHCP, OSI, IPv4/IPv6, VLAN, VPN)
• Active Directory & Windows Server basics
• Cross-platform support (Windows, macOS, Linux)
• Interview preparation for IT support roles