AWS Fundamentals for IT Support

Amazon Web Services (AWS) is the world's largest cloud platform. Basic familiarity is increasingly useful in corporate IT support roles.

Core Services to Know

• EC2 (Elastic Compute Cloud): virtual servers in the cloud
• S3 (Simple Storage Service): scalable file/object storage
• IAM (Identity and Access Management): controls who can access what - similar concept to Active Directory but for cloud resources
• VPC (Virtual Private Cloud): isolated network environment within AWS
• CloudWatch: monitoring and logging for AWS resources

Why It's Relevant

Many companies now run hybrid environments (on-premise + cloud). IT support may handle tickets related to cloud-based resources, VPN access to cloud environments, or basic AWS console navigation.

Interview Talking Point

"I have foundational knowledge of AWS through Microsoft Azure Fundamentals training and am familiar with core cloud concepts like IAM, virtual machines, and storage - and I'm comfortable learning platform-specific tools on the job."

More detailed content coming soon.